How do you gain visibility into the notice periods of your contracts? Which contracts are redundant? At cloud provider Uniserver, they have a clear idea about effective contract management. They were just looking for the right tool.

At Uniserver, contract information is scattered in different places. "There was a CRM package, it was on network disks, in people's mail, in folders in the closet" looks back Robert De Roos. As Supplier & Asset Manager at Uniserver, he is responsible for a large number of contracts. "We had a process for everything, but sometimes things were forgotten," continues De Roos, "which is why you get tacit renewals. With an average line connection, that's already 25,000 euros. What I have also seen is that certain expansions of our capacity were not pushed through at the right time."