Our multitenancy model (serving multiple customers with a single application) provides innovation for all customers. This model ensures that everyone profits from the highest security standards. This implies that small companies have identical security standards as stock market listed enterprises.
MochaDocs runs in data centers that are optimized for security and performance. We offer the highest quality of professional security services by planning and executing uncontrolled events. To guarantee the safety of all data in unlikely catastrophically scenario’s, we ensure our datacenters have redundant capacity and all data is replicated multiple times. These security measures suffice with the strictest international guidelines concerning datacenters.
You remain the owner of all data. Employees of MochaDocs have no access to our customers (excl. art. 9 concerning Privacy Statement – Customer Data). An advanced security system ensures a strict division between data from various companies.
The entire MochaDocs platform is replicated every night (GMT+1) for the purpose of a disaster recovery. This duplicate is stored in a physically seperated data center identical to the production environment. These replicas are made solely for the purpose to recreate the servers in case of a calamity. Furthermore, a back-up is made four times a day with IASO. These back-ups are stored for 30 days in a physically seperated data center. These back-ups contain website files and a complete data base dump.
We exclusively deal with corporate customers and our cost model is transparent which translates itself in a periodical payment. Furthermore, there are no hidden revenue models such as extra profit from advertisements or data marketing.